St. Peter's Catholic Primary School

Bridgewater Community Healthcare NHS Foundation Trust is beginning the roll out of a new anonymous and secure text messaging service for parents and carers of children and young people aged 0-19 years old, enabling them to get timely and trusted health advice from a health professional (a Health Visitor or School Nurse).

As our lives have changed over the last few months due to coronavirus, it’s more important than ever for young people families to have easy access to support, particularly in the absence of face to face interaction.

The service (which is available in Warrington, Halton and Oldham) does not aim to replace face to face contacts, rather increase choice for service users about how they access advice from a health professional and provides a new line of communication as face to face contact is reduced.

The Health Visitor or School Nurse will be able to answer a variety of health and wellbeing issues including anxiety, bullying, child development and sexual health.

The ChatHealth text number will operate Monday-Friday from 9am until 5pm.

Messages will be responded to within 24 hours during this period. Outside these hours, service users will receive a ‘bounce back’ text message indicating that they will receive a response when the line re-opens. Of course, ChatHealth is not an emergency service, and accordingly parents will be instructed to follow usual advice in seeking urgent medical attention.

The text numbers for Warrington are:

0 - 5 Parents Service – 07507 327981

5 - 19 Parents Service – 07480 635994

11 - 19 Young People's Service – 07507 330101

Alternatively, please click on the image below to be taken to the Chat Health website to start a chat.

A small conversation about mental health has the power to make a big difference.

We know that the more conversations we have, the more myths we can bust and barriers we can break down, helping to end the isolation, shame and worthlessness that too many of us with mental health problems are made to feel.

Time to Talk Day is the day that we get the nation talking about mental health. This year’s event might look a little different, but at times like this open conversations about mental health are more important than ever.

We need your help to start the conversation this Time to Talk Day – together we can end mental health stigma.

Working with local organisations and local Champions with a lived experience, the Warrington Time to Change Hub aims to help change the way people think and act about mental health in their communities.